Payment Policy

Effective Date: April 13, 2026

At RIGGS HOUSE LLC, we strive to provide a seamless and secure shopping experience for our clients and partners. This Payment Policy outlines the accepted payment methods, security protocols, and terms governing financial transactions on our website, solediamondltd.com.

1. Accepted Payment Methods

To ensure flexibility and reliability, we currently accept payments through two of the world’s most trusted payment gateways:

  • PayPal: You can pay using your PayPal balance, linked bank account, or credit/debit cards processed through the PayPal interface.
  • Stripe: We utilize Stripe to process all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

2. Commitment to Security

Security is our top priority. We understand the importance of protecting your financial information, especially in the field of Construction Management where transactions are significant.

  • Encryption: Our website is secured with SSL (Secure Socket Layer) encryption technology. This ensures that any data passed between your browser and our servers remains private and integral.
  • PCI Compliance: Both PayPal and Stripe are PCI-DSS Level 1 Service Providers—the most stringent level of certification available in the payments industry.
  • No Data Storage: RIGGS HOUSE LLC does not store, process, or have access to your full credit card numbers or bank account details. All sensitive data is handled directly by the secure servers of our payment processors.

3. Payment Processing

  • Authorization: When you place an order or book a service, your payment method will be authorized for the full amount of the transaction.
  • Verification: For your protection, all orders are subject to verification. We reserve the right to delay or cancel any transaction if we suspect unauthorized or fraudulent activity.
  • Currency: All transactions are processed in USD (U.S. Dollars). If you are paying from an international account, your bank or service provider may apply currency conversion fees.

4. Billing Information

To avoid delays in processing, please ensure that your billing address matches the information on file with your financial institution. Inaccurate information may result in a transaction decline or additional verification steps.

5. Refunds and Cancellations

Refunds are processed back to the original payment method used at the time of purchase.

  • Stripe Refunds: Typically take 5–10 business days to appear on your statement.
  • PayPal Refunds: Usually reflected in your PayPal balance or original funding source within 3–5 business days.
  • Please refer to our separate Refund Policy for detailed terms regarding service cancellations and eligibility.

6. Fraud Prevention

We monitor all transactions for suspicious activity. We may use third-party tools provided by Stripe and PayPal to detect and prevent fraud, protecting both our business and our customers from unauthorized charges.

7. Contact Information

If you have any questions regarding a payment, or if you experience any technical issues during checkout, please contact our support team:

  • Company: RIGGS HOUSE LLC
  • Address: 406 West Oak Street, Lodi, CA 95240
  • Phone: (928) 814-6901
  • Email: [email protected]